Volta Lands Commission Unveils ELIS, Client Service Unit

Alhaji Yusif Suleman cutting the tape to commission the facility

 

The Volta Regional Office of the Lands Commission has commissioned a new Client Service Access Unit (CSAU) and rolled out the Enterprise Land Information System (ELIS) in Ho.

The move marks a major step in digitising land administration to improve transparency, efficiency, and public access while cutting delays.

Deputy Minister for Lands and Natural Resources, Alhaji Yusif Suleman, praised the digital reforms, saying ELIS and the CSAU will address long-standing delays, missing files, and bureaucracy by boosting transparency, processing speed, and accountability.

He pledged to relay concerns on infrastructure, demarcation, compensation arrears, logistics, and staff welfare to the substantive Minister for action.

He also commended businessman, Francis Tay, for funding ELIS deployment in the region, calling it a patriotic act that should encourage more private sector support for national development.

Chairman of the Lands Commission’s Governing Board, Dr. Wordsworth Odame-Larbi, called ELIS a transformative reform that will end manual record-keeping.

He said digital innovation makes reliance on paper systems unsustainable and urged staff to embrace the transition through continuous learning.

He warned that data entry errors in ELIS could persist for years and affect outcomes, stressing the need for accuracy.

Dr. Odame-Larbi described the CSAU as the Commission’s first point of public contact and key to institutional credibility. He charged staff to maintain professionalism, patience, and integrity, noting public confidence depends on front-desk service quality.

“We are not going back to the old system. Once ELIS is deployed, notebooks and manual records must give way to digital operations,” he said.

Volta Regional Lands Commission Chairman, Divine Fiakpui-Dzahini, noted many state lands remain undemarcated, leaving them open to illegal occupation and disputes.

He appealed for resources to demarcate and register all state lands, adding that compensation delays have led affected persons to reoccupy acquired properties, creating recurring conflicts.

 

From Daniel K Orlando, Ho