Managing Director of Ghana Post, James Kwofie, has attributed efficiency and turnaround at the company to the vigorous use of technology, which is now driving the new direction.
According to him, the company has prioritised technology in all aspects of its operations, hence the successful change under his leadership.
The Ghana Post MD disclosed this during an exclusive interview at the 4th edition of the Ghana CEO Summit, which was on the theme, “The Futuristic Economy: Technology- Driven Future of Business & Governance for Economic Transformation.”
The event was opened by Vice President Dr. Mahamudu Bawumia.
He said the introduction of a reliable Tracking System, Central Valuation Centre, as well as the Digital Address (Ghana Post GPS), has put Ghana Post in a more advanced tech-driven position to meet the needs of customers.
“Ghana Post has leveraged technology to improve efficiency. For instance, we now have a Tracking System, Central Valuation Centre, Digital Address Delivery, Shortcode for Letter Box Payment. The tracking system enables both customers and Ghana Post to track items sent. This helps to monitor items sent till delivery. These are some of the tech innovations at Ghana Post,” James Kwofie stated.
He further revealed that Ghana Post has partnered Standard Chartered Bank for the Ghana Post Stanchart Innovation, which would enable customers to open accounts online and cards delivered in the comfort of their homes.
A business desk report