Jim Baiden – MD of Fidelity Bank
Fidelity Bank is offering merchants an opportunity to boost their sales and rake in more revenue for their businesses with the Fidelity Point of Sale (POS) Terminal.
The Fidelity POS allows customers from all walks of life the convenience of paying for goods and services with their debit and credit cards.
Commenting on the Fidelity POS platform, the Managing Director of Fidelity Bank, Jim Baiden noted that what makes Fidelity’s platform the preferred choice is that the Fidelity POS gives the most stable connection on terminals, with over 98% daily transaction uptime using Ethernet and roaming SIM technology.
“Our terminals have high-end security and card masking capabilities which protects delicate customer data on cards. Apart from accepting major cards like Visa, MasterCard e-Zwich and GH-link cards, our merchants’ accounts are settled within 24 hours of transactions, providing faster access to funds for business operations.”
He added that the use of POS by merchants would help reduce cash handling costs and the risks of fraud by having less cash on site.
According to Mr. Baiden, Fidelity Bank provides dedicated customer support such as helping merchants with implementation support to assist them get started.
The bank also has merchant advisors on hand to set up terminals and provide training for staff on how to accept card payments.
He stated that there are help desks covering customer service and technical support.
Fraud management training sessions are also organized for merchants and their employees.
He further stated that Fidelity Bank customers can also take advantage of the presence of Fidelity Bank POS at the various shops, supermarkets, hotels and restaurants, among others, to make their shopping a pleasurable experience as they will not be limited by insufficient cash.
He added that the Fidelity VISA Electron, Classic and Gold cards allow a POS limit of GHS 3,000.00, GHS 5, 000.00 and GHS 10, 000.00 respectively.
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