Mr. Daniel Otoo (4th L) supported by the CEO and colleagues receiving the award
The head of claims at Serene Insurance Company Limited, a member of the First Sky Group, Daniel Nunoo Otoo has won the Claims Professional of the Year 2024 award at the 5th Chartered Institute of Insurance Ghana (CIIG) Excellence Awards held in Accra.
The award signals Mr. Otoo’s exceptional contributions to the industry, through consistency and excellence to prompt claim payments heralding Serene Insurance as the new face of insurance.
Commenting on the milestone, Mr. Otoo said, “The recognition marks a proud moment for me, but more importantly, it reflects the collective support, teamwork, and leadership at Serene Insurance.
“This award has strengthened my sense of purpose and renewed my motivation to continue upholding the highest standards of excellence, both for our clients and for the growth of Serene Insurance and the insurance industry at large”.
In a related industry event, Serene Insurance, a member of the First Sky Group and a leading General Insurance Company, won the Best Growing Insurance Company for the second consecutive year under the General Insurance category at the 8th Ghana Insurance Awards.
The recognition comes on the back of impressive growth curve in its gross written premium, increasing underwriting profit, aggressive branch expansion, increasing agency and agents’ presence across the country, growing client size and improving claim settlement and volumes during the year (2024) under review.
Reflecting on being recognised as the Best Growing Insurance for the second consecutive year, General Manager, Marketing & Business Development, Nana Yaw Dwomoh observed, “this honour is a demonstration of the sacrifice and devotion underpinned by innovation, speed and agility to the delivery of insurance products and services within the country anchored on the belief of a satisfied client telling the good Serene Insurance story to others.
Chief Executive Officer of Serene Insurance Company Limited, Mercy Naa Koshie Boampong commended the visionary direction from the Board and the hardwork and loyalty of Management and Staff in consolidating the brand presence of the company as the new face of Insurance.
A Business Desk Report