An official of NPA explaining a point to some market women
CONSUMERS OF petroleum products have been urged to immediately report bad experiences they encounter at the filling stations to the NPA.
This will enable the authority conduct thorough investigations into the matter and bring anyone found culpable to book.
Head of Consumer Services at the NPA, Eunice Budu Nyarko, said this in Navrongo when she led a team from NPA to sensitise commercial drivers on the safe use of petroleum products, as well as increase the awareness of consumers on their rights and responsibilities.
“Issues of suspected adulteration and suspected cheating at the filling stations should be brought to the attention of the authority on time so as to conduct investigations quickly into it,” she stressed.
She further advised motorists to buy fuel from functional filling stations stressing that as long as these were in operation, it is presumed they would be monitored and their product quality guaranteed.
The team also highlighted the mandate, objects and responsibilities of the NPA to consumers, the hazards involved in the handling and use of petroleum products and also what constitutes best practices for operators of filling stations in the downstream petroleum industry, among others.
The Upper East Regional Manager of the NPA, Osman Mahama, on his part, encouraged consumers to call on him anytime they had any petroleum related issue in the region.
The team also visited commercial drivers and market women in Paga, Sandema and its environs as well as Bolgatanga.
A business desk report