The female customer being assaulted by the soldier
Warrant Officer Class One (WO1) Williams Mensah of the Ghana Air Force who was seen in a viral video assaulting two civilians; a pharmacist and a female customer at the e-PRIDE Chemist within the Burma Camp community has been arrested.
He was arrested by officers of the Ghana Armed Forces (GAF) Military Police and has since been handed over to the Cantonments Police for further investigation and possible prosecution.
In the viral video, WO1 Mensah is seen entering the pharmacy with a white polythene bag containing the purchased drug he intended to return, demanding a refund of GH¢65 for the rejected medication. The pharmacist explained that drugs sold are non-refundable, which infuriated WO1 Mensah. He pushed a customer who tried to intervene and slapped her three times when she attempted to film the assault. He also slapped the pharmacist six times at different locations in the store, for refusing to refund the money.
The pharmacist, after persuasion from another female, gave WO1 Mensah the money before he left the shop.
A statement signed by Captain Veronica Adzo Arhin, Acting Director General of Public Relations Department (GAF), confirmed that the officer in question was apprehended at dawn on Thursday, October 30, 2025 after the incident occurred on Wednesday, October 29, 2025.
“The suspect is currently assisting with investigations into the incident,” the statement said. It further noted that the two victims have received medical attention and are also cooperating with investigations.
The Ghana Armed Forces reiterated its commitment to upholding discipline and professionalism, stressing that it, “will not condone any acts of assault on civilians and will not shield any soldier engaged in such misconduct.”
The disturbing footage, which has been widely circulated on various social media platforms, sparked public outrage and calls for disciplinary action.
PSGH
The Pharmaceutical Society of Ghana (PSGH) has expressed deep concern and outrage over the assault.
In a press release issued on Thursday, October 30, the PSGH confirmed that a delegation had visited e-PRIDE Chemist to verify reports and to offer direct support to the pharmacy’s care team.
“The Society unequivocally condemns this barbaric, reprehensible, and utterly unacceptable act of violence perpetrated against pharmacy personnel and a client,” the statement read.
“Such conduct not only violates the fundamental human rights and dignity of the victims but also constitutes a grave affront to public trust and the sanctity of healthcare spaces,” it said.
The PSGH stressed that community pharmacy personnel are frontline healthcare providers who work tirelessly to ensure public access to essential medicines and care. It warned that any attack on pharmacy professionals is an attack on public health and the safety of every Ghanaian who relies on their services.
The PSGH also called on the Ghana Police Service and the Ghana Armed Forces to conduct a thorough and transparent investigation into the incident, ensuring that justice is delivered swiftly and in accordance with the law.
BY Prince Fiifi Yorke