A customer linking his Ghana Card to his account
UNIVERSAL MERCHANT Bank (UMB), a leading indigenous Ghanaian bank, has out-doored online platforms that allows customers to link their Ghana Cards to their accounts online, without having to go into their branch.
UMB’s solution, dubbed EZ-Update, allows customers to scan their Ghana Cards with their phones and load this information onto a secure portal. Customers are then able to sign into this portal and link their Ghana Card to their account.
The Bank of Ghana has set the 1st of July, 2022 as the deadline for all bank accounts in Ghana to be linked to Ghana Cards. This is in line with the Bank of Ghana’s and the Government strategy to make the Ghana Card the primary ID in the country.
Nii Amankra Tetteh, Executive Director Business of UMB, noted “We know that a large percentage of customers are cut out of banking benefits because the bank simply cannot KYC said customers. EZ-Update is our own digital innovation to reflect the lifestyles of our customers today. Now our customers can conveniently update their accounts, even at 2am on a Sunday. This is the UMB advantage we are proud of and continue to deliver to Ghana, since 1972.”
He continued that with the launch of EZ Update, UMB joins an elite club of banks in Ghana offering the service adding “Over 80% of banks in Ghana currently require their customers to do the linkage in person, at their branches. UMB and a few other banks have developed digital means that allow customer to achieve the linkage digitally.”
Belinda Boamah, Executive Director, Strategy of UMB, in her remarks on the product said, “At UMB, we pride ourselves in innovating for customer convenience, since 1972. EZ-Update was developed internally in the bank with our own Ghanaian resources and its performance is world-class. It is another step in our digital re-imagination journey, as we commit to becoming digital – 1st for the customer, in the next 50 years of our bank. We are working hard to get to the point where our customers can interact with the bank fully online, guaranteeing true convenience and access.”
UMB is a leading indigenous bank reputed for bringing a uniquely Ghanaian perspective to banking, since 1972. Headquartered in Accra and licensed by the Bank of Ghana, the bank operates out of 35 branches across Ghana.
A business desk report