Ethiopian Airlines Group
Ethiopian Airlines Group, the largest airline in Africa and Ethiopian Airports Services, have provided free Wi-Fi connection at the Addis Ababa Bole International Airport.
According to Group Chief Executive Officer (CEO) of Ethiopian Airlines, Tewolde GebreMariam, “The availability of seamless customer focused service, both onboard and at the airports, defines the rule of the game in today’s hyper competitive airline industry.
“We are working very hard to transform all airports in Ethiopia, upgrading their services to global standards and improving passengers’ overall experience to meet their high expectations. Availability of broadband Wi-Fi connection at Addis Ababa Bole International Airport will provide enhanced travel experience to our customers, enabling them to stay connected with their loved ones and their work. As part of the Addis Ababa Airport expansion project currently underway, we are incorporating more digital features with the aim of making Addis Ababa Airport the best connecting hub in Africa.”
To ensure leadership in the digital revolution and leverage on the latest advancement in the Information and Communication Technology (ICT) in the global airline industry, Ethiopian has positioned systems as one of the four cornerstones in Ethiopian long-term strategic roadmap, Vision 2025.
Ethiopian has fully digitalized all its business processes such as aircraft maintenance and flight operations, commercial operations, finance, HRM, customer services, procurement and supply chain management, online learning, management approvals and authorizations by removing paper from the entire system as of September 28, 2017.