Stanbic Bank Ghana has maintained its position as the number one Corporate Banking customer experience leader in the 2025 KPMG Customer Experience Leaders Assessment.
The survey, independently conducted by KPMG, reflects Stanbic Bank Ghana’s deliberate focus on building trusted relationships, delivering relevant financial solutions, and consistently enhancing service quality across all customer touchpoints.
Commenting on the achievement, the Head of Corporate Banking, Musah Abdallah, said the recognition was a strong endorsement of the bank’s purpose-driven approach to banking.
“This recognition by our customers is a powerful affirmation of our purpose-driven approach to banking. Being ranked number one in Corporate Banking customer experience again, while remaining among the top banks in Retail and SME Banking, reflects the trust our clients place in us and the dedication of our teams to deliver excellence every day,” he said.
Mr. Abdallah added that the bank’s focus goes beyond the feel-good outcomes of rankings, emphasising long-term value creation for customers and the wider economy.
“At Stanbic Bank, we see ourselves as more than a financial services provider. We are a trusted partner to our clients, supporting their ambitions, enabling sustainable growth, and helping them build a wealthier, brighter future. As we begin 2026, our commitment remains clear: to partner our customers with insight, innovation, and dependable service that drives sustainable growth,” he stated.
For him, Stanbic Bank Ghana’s performance reflects its broader strategy of embedding cutting-edge customer experience into its operations, digital platforms, relationship management, and advisory services, particularly for corporates and small and medium-sized enterprises, which play a critical role in Ghana’s economic development.
Mr. Abdallah said the bank remains focused on strengthening partnerships, unlocking opportunities for businesses and individuals, and delivering banking solutions that respond effectively to evolving customer needs.
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