The Ministry of Communications and Digitalisation has upgraded 25 post offices and refurbished another 25 for improved services.
These significant strides have been made to modernise and expand electronic services (eServices) across the country under the ambit of the World Bank financed project, eTransform, with 25 post offices undergoing infrastructure upgrades.
The upgrades are aimed at supporting the capacity of the post offices to deliver eServices effectively to citizens.
Another 25 post offices were also refurbished to serve as dedicated eServices centres as part of Ghana’s broader strategy to leverage Information and Communications Technology (ICT) for improving government service delivery and promoting digital inclusion.
The upgraded and refurbished post offices are strategically located to ensure broader accessibility, especially in underserved communities.
The ministry further indicated that one of the equipment procured for these upgrades is a state-of-the-art technology designed to facilitate online transactions, electronic communication, and other digital services.
According to the ministry, the enhancements are expected to streamline administrative processes, improve service efficiency, and offer greater convenience for citizens accessing government services.
The initiative also underscores the ministry’s commitment to utilising ICT to bridge digital divides and foster socio-economic development.
Beyond enhancing service delivery, the modernised post offices would also support local economic activities by providing easier access to digital platforms for businesses and entrepreneurs.
The initiative, which is supported by the World Bank’s eTransform project, continues to play a pivotal role in the country’s digital transformation journey which underscores government’s dedication to building robust digital infrastructure that supports sustainable development and empowers citizens through improved access to digital services.
The project comprises four main components, which are enabling environment for e-government and business focusing on policy, regulatory and institutional capacity building to promote electronic services, support innovation centres, and enhance government data management.
The National Identification system upgrade also aims to develop a robust national e-ID system supporting e-commerce, e-government services, and poverty alleviation, including the digitisation and integration of identity verification systems.
Application scale-up in priority sectors where ICT would be utilised to improve health and education services and complete key e-applications initiated under the e-Ghana project, while a Project Management Support also provides coordination, communication, procurement, financial management, and monitoring to ensure effective project implementation.
Through these efforts, Ghana is poised to strengthen its digital infrastructure and accelerate socio-economic growth by harnessing the transformative power of ICT.
By Ebenezer K. Amponsah