The new prepaid meters being installed
The Electricity Company of Ghana (ECG) has cautioned its customers in the Western Region against dealing with middlemen, also known as ‘goro boys’, in securing pre paid meters or any other services at the company.
According to the Western Regional office of the ECG, it has now procured about 40,000 prepaid meters for its customers in the region but has not hired the services of any middleman to sell the pre paid metres.
“So anyone who wants new prepaid meters should go to the ECG office and not to contact any middleman. If you deal with any goro boy, you do so at your own risk”, the company warned.
General Manager, Western Regional ECG, Ing. Emmanuel Justice Ofori, who gave the warning in an interview with journalists, admonished all those who needed the meters to contact the ECG office.
The General Manager was speaking during an inspection of the installation of the new smart prepaid meters at homes of its customers in the Sekondi-Takoradi metropolis of the Western Region.
In the interview yesterday, he expressed the hope that the new prepaid meters that have arrived will bring satisfaction to customers.
He explained that the company would first serve those with new service acquisition.
“After that the company will address challenges on faulty meters and then it will convert the old post-paid meters to prepaid ones to help improve the services rendered to the customers”, he added.
He encouraged the media to educate the citizenry on the new ECG mobile App which would enable consumers to buy and pay for any ECG services electronically.
He explained that the ECG Mobile App will enable ECG customers to buy and pay electricity bills with convenience via the various mobile money platforms.
He also called for prompt reporting of any collapse poles to avoid unforseen events adding, “we need such emergency reporting of incidents promptly to enable us also to act on time”.
From Emmanuel Opoku, Takoradi