Fidelity Bank Launches Promo For Agents

FIDELITY BANK has launched a special promo dubbed, ‘Yenko Dubai’, to reward 24 of its top performing agents.

The promo, which seeks to reward the bank’s most outstanding agents with an all-expense paid vacation to Dubai, forms part of activities being rolled out to mark Fidelity’s 15th year anniversary celebrations.

It comes on the back of the bank’s pioneering role in initiating the agency banking model in Ghana, thereby bringing its services to the doorsteps of consumers across the country through the bank’s wide-reaching agent network.

Agent points are positioned at popular community locations such as fuel stations, post-offices, market centres, supermarkets and the like, to give customers convenient access to the bank’s offerings.

Speaking at the launch of the promo, during the bank’s periodic agent engagement forum in Kumasi, the Divisional Director for Retail Banking at Fidelity Bank, Nana Esi Idun-Arkhurst, reiterated that Fidelity Bank is very proud and appreciative of the significant strides its agents have made in broadening access to the bank’s services, thereby fostering financial inclusion, and contributing to the overall growth of the bank.

She further stated, “Our Fidelity Agents are an integral part of the Fidelity success story, thus, as we celebrate our 15th anniversary, it is important that we seize the opportunity to reward them for their dedication, loyalty and hard work.” She added that “in addition to the promo, the bank will very soon launch the agent locator, which will make it easier for customers to identify and locate agent shops from their mobile devices.

“Besides the Dubai experience, a staycation in Royal Senchi, Maaha Beach Resort, brand new mobile phones, and lunch with top Fidelity executives are also up for grabs,” she added.

Outlining the mechanics for the promotion and the related rewards, Dr. David Okyere, Head of Agency Banking, indicated that to qualify, an agent must endeavour to open and fund Fidelity Smart accounts, make more customer deposits, funds transfers, withdrawals, interbank transfers and other transactions from now up to November, 2022. The agents with the highest number of transactions stand a better chance of winning any of the prizes on offer.

Dr. Okyere further indicated that agents must achieve a cumulative Key Performance Indicator (KPI) score of 80% to be eligible for the promotion.

A Business Desk Report