Kofi Osei-Ameyaw
The National Lottery Authority (NLA) has made necessary adjustments in its payment timelines, a situation informed by the Covid-19 pandemic among other factors.
The shift system adopted for staff as a result of the pandemic, according to a statement from the Public Relations Unit of the Authority, has led to a few days of delay in the payment of winnings.
“Inasmuch as we are willing to satisfy the staking public, lotto discounters and lotto marketing companies, it is equally important for NLA to take pragmatic steps to protect the lives of employees of the Authority in this difficult period of coronavirus pandemic,” the statement added.
The statement said the necessary shift system had led to delays in the validation and payment of winnings.
While appealing for understanding and calm on the part of the staking public, lotto discounters and lotto marketing companies because of the unusual times in which the world is in, the Authority added that it had become very imperative for proper investigations of winning tickets and prizes before payment because of the heightened activities of lotto fraudsters.
Timelines, the NLA pointed out, had been affected as a result of the foregone.
The staking public, lotto discounters and lotto marketing companies have been urged by the Authority to “register their respective winning tickets at nearby regional and district offices of the NLA or even at the Authority’s Head Office for thorough validation and investigation before payment.”
The NLA urges all to exercise maximum patience so that, as the statement put it, collectively and individually we all can transform the lottery industry.
By A.R. Gomda