Alex Dadey (left) receiving the award from Nana Dwomoh Benneh
The KGL Group has been honoured by the Stanbic Bank with ‘The Most Outstanding Customer Award’.
The honour was announced and presented by Nana Dwomoh Benneh, a management staffer of the bank, to Alex Dadey of KGL when a delegation from the bank paid a courtesy call on KGL at its Labone headquarters in Accra last week.
Upon receiving the award, Mr. Dadey, the Executive Chairman of KGL Group of Companies, disclosed that KGL Group and Stanbic Bank Limited have discussed partnership arrangement which would make possible the sharing of expertise in varied areas. This, he added, would inure to customer benefits and satisfaction.
According to Mr. Dadey, the partnership will enable KGL Group to share its digital space with the bank and eventually improve the quality of service of Stanbic Bank and others such as the National Lottery Authority (NLA) currently working with the KGL Group.
Mr. Dadey recounted the many feats of the KGL Group in the past three years of its existence. The Group, he said, has employed over 100 employees on its digitalisation space.
Speaking for Stanbic Bank, Nana Benneh said the partnership between KGL Group and Stanbic Bank would improve services beyond the regular banking traditions.
Having grown together as two service providers, he said there was the need to maintain and strengthen the relationship between KGL Group and the Stanbic Bank in order to promote the business they both run for the benefit and satisfaction of customers and clients.
The KGL Group which comprises KGL Technology Limited—a licensed online Lotto Marketing company responsible for the operation of *959#, and a sister company, KEED-NLA, responsible for the operation of *987# known as Lucky 3—has been at the forefront of providing top-notch technical services and has become a key partner of the NLA.
Government, through the Ministry of Finance, recently launched three key policy initiatives such as the national financial inclusion and development strategy, the digital financial services policy and the cash-lite roadmap.
These three policy initiatives are aimed at strengthening financial inclusion and accelerate the shift of the economy to digitalisation.
In line with the policy initiatives, KGL Group has positioned itself well to become one of the best platforms in order to support government and other organisations to achieve the digitalisation policy and also compete fairly on the global market.
By A.R. Gomda