The Bank of Ghana has revoked the dedicated electronic money issuer licence of Zeepay Ghana Limited covering its mobile money wallets, the company has announced.
In a statement issued following the central bank’s announcement, Zeepay Ghana Limited said it is working closely with the regulator and all relevant stakeholders to ensure “an orderly, transparent and responsible approach” to the development.
The company acknowledged concerns among customers and partners following the revocation, and appealed for patience as it engages the Bank of Ghana on next steps.
“We recognise the concerns that this development may cause and sincerely appreciate the patience, understanding and continued cooperation of our customers, employees, agents, merchants, partners and the wider public during this period,” the statement said.
Zeepay added that it remains committed to “acting responsibly, maintaining open and transparent communication, and working constructively with the Bank of Ghana and all relevant stakeholders towards an orderly resolution.”
The company said further verified updates will be communicated through its official channels as they become available.
The Bank of Ghana has in recent months tightened supervision of electronic money issuers as part of efforts to strengthen consumer protection and compliance in the digital financial services sector.
A Business Desk Report