Bernard Otabil, BoG Corporate Affairs Director
The Bank of Ghana (BoG) will on Friday, December 23, 2016 launch a Contact Centre as part of efforts by the bank to improve communication and the public understanding of its work.
BoG, in statement signed by Bernard Otabil, Director of Communications, said the ultimate aim is to promote accountability, adding that the contact centre officers would be available to deal with requests, queries and complaints.
“The public understanding of the work that we do at the bank will ultimately help build policy credibility. The Contact Centre will be a full 24-hour service on weekdays, except public holidays,” he said.