Nana Esi Idun-Arkhurst
Fidelity Bank Ghana has reiterated its commitment to providing more support in the area of specialized services and financial and technical assistance to SMEs in the country.
This was disclosed at the bank’s SME Summit held in Accra.
The summit was held for businesses and SMEs to interact and share ideas on the business environment in Ghana and how the bank can lend more support to its SME clients.
Director of Commercial and SME Banking at Fidelity Bank, Nana Esi Idun-Arkhurst, indicated, “As one of the top seven banks in Ghana, we are very much committed to the growth and success of SMEs since they contribute to the expansion of the general economy. We are ready to work together with all businesses to identify risks early in order to properly manage those risks.”
She stated that Fidelity Bank has unique products and services that meet the needs of SMEs, and the bank is ready to offer any form of assistance to businesses no matter their challenges.
Espousing the strength of the bank, Director of Finance of Fidelity Bank, Atta Gyan, explained that Fidelity Bank is the bank of the moment and SMEs must continue to transact business with the bank.
He educated SMEs on the factors that constitute a strong bank and how the bank is performing in terms of its capital adequacy ratio, liquidity position, quality of earnings and quality of management and staff.
He added that businesses must trust local banks like Fidelity Bank since the bank has recorded consistent higher performance for over 10 years now.
Other officials of the bank also encouraged SMEs to make use of Letters of Credit,’ ‘Documentary Collections, and ‘Advance Payment.’
SMEs were also exposed to the process involved in online transactions using the bank’s Internet Banking Platform.
Another important service, the Collections Management System, which is a dynamic collections tool that offers convenience for establishing collection agreements with businesses, was also explained to the understanding of SMEs.
During the interactive session, most SMEs voiced out their concerns and received real-time solutions from relationship managers of the bank.