Many well-wishers, followers and some active members alike of the ruling New Patriotic Party (NPP) often express some misgivings (with trepidations?) regarding the party’s lackluster communication strategy and delivery methods. Most likely, some of the sympathizers’ concerns regarding the NPP’s overall communication strategy, primarily stem from the often subtle display of the ‘too-cool tendencies’ or the near lack of confidence inconveying to Ghanaians the party’s landmark achievements and many other life-saving socio-economic programmes implemented under the present government.
It’s why it didn’t come as a surprise to some of us when President Akufo-Addo recently took the time to have virtual communication strategy session with most of the party’s messaging team. Clearly, a lot of the key points the President raised or some of the ideas shared during the brief but strategic cyberspace meeting are indicative of the fact that the NPPacknowledges some of its shortcomings on that front, and as such the President wants the communication team to enhance the efficacy of the party’s messaging or its public information transfertechniques.
Thus, Nana Akufo-Addo emphasized the importance of ‘quality’ information transfer and strongly encouraged his Communication Advisory Team to tell storylines that can provide Ghanaians the opportunity to know and appreciate quality as opposed to the mere number of policies this government has pursued since taking office. In simple terms, the President sought to remind the communicators or NPP folks in general to relegate into the limbo years of under-the-radar shyness that seems to have become part of Danquah-Busia-Dombo tradition in terms of the inability to extol the party’s people-centred accomplishments in more forceful ways.
Evidently, Akufo-Addo’s reference to ‘quality communication’ that he was overheard articulating to the team of communicators during the virtual meeting is another way of emphasizing that effective human communication is usually wrapped in clear and digestible language for the intended audience to understand. For example, if the target audience is made up of predominantly non-educated class or has trouble comprehending a certain type of language or (say) English; why use it, anyway? After all, we are not having a meeting or campaign rally involving the Queen of England.
The preceding reinforces the fact that one of the significant goals of communication—whether verbal or nonverbal—is not only tocreate but also, to maintain social, and to some extent political relationships. This also presumes that effective (mass) communication, as this present writer and many others have underscored on previous occasions, is contingent upon not only the transference of a body of information or message from the sender(s) to receiver(s), but also, efficient communication is that which is transactionalalmost similar to engaging in ‘business transaction’ with someone or a group of people involving back and forth conversations.
That is to say, the kind of message delivery approach Akufo-Addo is drawing the attention of the members of his campaign communication advisory team, obviously pertains to using communication to have some form of strategic control with regard to one’s audience. For instance, strategic communication tends to be substantive and coherent, but the same time enjoyable, has friendly tone, and humorous, as Vice-President Dr. Bawumia seems to be doing in many of his public communication events.
Doubtlessly, the NPP as a ruling government has a long train of achievements; and as political party, it has clear-cut ideological assumptions, as well as consequential ideas that need to be proudly and passionately told in unambiguouslanguage. Admittedly, there are many creative ways in which one can tell the unrivalled success stories of the Akufo-Addo administration. One needs to remember that all successful communication is also premised on creativity but constrained by societal norms or social etiquettes. Effective communicators are well aware of this societal reality; that is why ethnocentric campaigning is not part of human decency.
For many of us watching from the sidelines, the President never or didn’t directly say that NPP as a party must bring its often timid or colourless communication approach on par with its vast array of intellect